If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
More than a thermometer—a complete health tool for your heart and lungs.
Put your family's health first
BeamO offers contactless fever detection and digital heart and lung recording for all ages.
Put your family's health first: BeamO simplifies family health tracking.
Children and adults alike can experience respiratory issues like asthma or bronchitis. BeamO’s digital stethoscope records lung sounds, which can be easily shared with a doctor to support better care.
While BeamO doesn’t diagnose, recording these sounds over time can help doctors assess respiratory conditions more effectively.
Plus, its contactless, clinical-grade thermometer detects fever instantly for all ages, making it easier to monitor symptoms when sickness hits.
A full 1-Lead ECG, in 30-seconds
Detect A-Fib, the most common arrhythmia, with our ECG.
Heart
BeamO helps you take control of your heart health.
BeamO detects A-Fib in just thirty seconds, and with Cardio Check-Up, certified cardiologists analyze your ECG-recording in the app within 24-hours, to detect 15+ arrhythmias for deeper heart insights.
Atrial fibrillation (A-Fib) is the most common heart arrhythmia worldwide, and BeamO’s 1-lead ECG makes it easy to detect it by capturing your heart’s electrical activity.
Plus, the digital stethoscope records heart sounds for easy sharing with your doctor.
One Cardio Check-Up review is included within your Withings+ free trial.
On-demand, respiratory care
Detect signs of hypoxemia, a low blood oxygen level condition associated with various respiratory conditions, including CoPD, and assess your lung auscultation.
BeamO helps you stay on top of your respiratory health.
Its built-in oximeter tracks your blood oxygen, potentially detecting signs of hypoxemia, a condition caused by low levels, which may be linked to COPD and other respiratory issues.
BeamO also records lung sounds via a digital stethoscope. You can easily share these recordings with your doctor for further evaluation.
Innovation for on the go
BeamO puts cutting-edge health technology in your hands, offering check-ups anytime, anywhere.
BeamO—the latest in health tech, on the go
This revolutionary device integrates advanced sensors into a sleek, compact form, delivering real-time insights on your heart, lungs, and temperature.
Sync seamlessly with the free Withings app to access your dashboard, log symptoms, and track trends over time.
BeamO gives you a powerful, all-in-one health monitoring experience wherever life takes you.
BeamO, a CES 2024 award-winner.
At CES 2024, the world's largest innovation fair, Withings won 3 awards for BeamO.
"BeamO records real time cardiac and respiratory sounds, a one channel ECG, oxygen saturation and body temperature. It is a great way to monitor the patient via a televisit, because it seamlessly provides measurements of key health vitals to create a comprehensive health record and help monitor chronic diseases such as heart failure or COPD. This innovative device is a new medical « swiss knife » to better evaluate and follow the patient.”
— Pierre EscourrouMD, PhD cardiologist, Senior Medical Advisor Withings Health Solutions
Powering Your Journey To Longevity
Withings devices provide leading-edge, accurate data that syncs directly to the Withings app. You get a clear picture of your health with easy to understand, detailed analysis. See weekly and monthly trends, and get actionable insights to help you reach your long-term health goals.
We protect your health
We also protect your data
To factor data privacy into our products and services, we strive for the highest standards of personal data protection.
All Withings products come with a comprehensive 2-year warranty and maintenance service. For any product issues, please submit your inquiries through our online form, and our dedicated support team will respond promptly within 24 hours.
Delivery Policy
All orders placed through the Withings HK Online Store can be delivered to locations in Hong Kong SAR & Macau SAR only.
Withings HK offers the following delivery option:
Standard Complimentary Delivery (Normally will be delivered by SF Express)
Delivery arrangement:
Hong Kong SAR: Delivery will be arranged as soon as possible during the promotion period. (Mon-Fri, excluding Public Holidays) Macau SAR: Delivery will be arranged as soon as possible during the promotion period. (Mon-Fri, excluding PublicHolidays)
Kindly note: if you place an order on the day before a weekend or public holiday, your order will only be proceeded on the next business day. The actual delivery date shall be subject to notification from the carrier.
All sold goods are not subject to returns or refunds. Customers are advised to count the items in the package immediately upon receipt. If there is suspicion of any shortage, please report it within 48 hours via email or online inquiry, and provide pictures for relevant proof. Withings HK will not accept any claims beyond this period of limitation.
7-Day Defective Guarantee Policy
If customers find issues with the product within seven days after receiving the products, and after inspection it is confirmed to have factory defects (and must meet the following conditions),
If the products received was found with factory defection after inspection, the customer can replace for the same model of product (certain models are excluded). Each purchase is only eligible for replacement once. Customers must bring the product to Be All Concepts Limited - distributor for Withings HK, for inspection and replacement.
The product must be in its original packaging, without any damage or scratches;
The product's serial number (if any) must match the information on the invoice.
If the replacement product is out of stock, customers may choose to exchange for other products of equal value.
When exchanging the product, customers must present a valid invoice or receipt.
The replacement product may be inspected by the distributor to confirm that the product quality does not meet the production standards.
If the exchange is requested due to market price fluctuations, limited-time discount price changes, or software issues, this exchange protection is not applicable.
Customers must return all gifts that were included with the purchase, otherwise, we will need to deduct the value of the gift.
This exchange protection does not apply to:
Products damaged due to accidental damage or negligence.
Random accessories.
Products without a relevant invoice or/and receipt.
Products that have been registered/activated.
Products with damage or/and scratches.
If there are issues with wireless connection or APP operation, customers must contact the brand or agent directly for follow-up.
Withings Ecosystem
Withings has a complete ecosystem of devices that delivers comprehensive insights—to give you the most well-rounded view of your health. Plus, it’s compatible with all your favorite apps.
